Sephora

Stores & Services
Find a Sephora

Happening at Sephora

View all

Services

From makeovers to personalized skincare consultations

Free Classes

Get inspired, play with products & learn new skills

cancel
Showing results for 
Search instead for 
Did you mean: 
Post in Customer Support

In-store order history search

I'm wondering if there's a way to search through in-store order history.  I have to get my Clarisonic looked at and while I've registered it, they're asking me for a copy of the receipt, which I have managed to hide on myself. I'm hoping the registration will be sufficient for what they need, but I would love the option to be able to sort through stuff I've bought in person for a variety of reasons.

Re: In-store order history search

Hi @mnda,

 

You can view your in store purchase history by following these steps: Sign in, underneath Hi___ click > "Beauty Insider". Once you've clicked "Beauty Insider" on the left hand side where it says "My Details" > underneath that you can see your "Recent Activity". When you look under "Recent Activity" you can see the date and location of your in store purchase. I hope this information helps. 🙂

 

Best Regards,


❤️ Raquel

Re: In-store order history search

Thanks! I was trying to view it on the app, but I guess it just isn't as robust there.  I can see the transaction, but no the details.  Ah well,  at least I registered it and that was all Clarisonic needed for the warranty return.

Conversation Stats
  • 2 replies
  • 7362 views
  • 4 Hearts Given
  • 2 Contributors