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Post in Customer Support
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IN-Store Perfume Spritzer Samples!!???

Hello!! I recently went to JCPenney to get some fragrance samples and I received them in the spritzers! I absolutely love the shop inside the Deptford NJ JCPenney’s because I feel like they’re much more understanding also giving better samples. I went to the main Sephora in the Deptford NJ mall And ask for men’s fragrance sample and instead of putting them in a spritzer bottle they she sprayed a cotton bracelet and sprayed it on the bracelet and put it in the bag stating this is the new way of fragrance samples! Jcp still uses spritzers for samples! Listen we spend Tons of money in Sephora and I love trying new sends a new samples and the fact that they downgraded that from a spritzer to a cotton bracelet is preposterous!! I love the spritzer samples because it gives me an excuse to shop and my husband feels likehe got something out of it. My husband spends tons of money on me and he was very upset that he couldn’t get a spritzer sample @ the main Sephora! Is anybody aware of this new change??

Re: IN-Store Perfume Spritzer Samples!!???

Hi @Butterfly0807 I haven't heard of this change, but I understand that this can be disappointing and I will share this feedback with the appropriate department. 

RE: Re: IN-Store Perfume Spritzer Samples!!???

I wish I saved it but I’m gonna but the store today to get a picture of what I’m explaining! I couldn’t believe it!! It’s a bracelet that has Sephora stripes and you spray it and u can’t wear it or anything cause it absorbs in the bracelet! Why even suggest this! We spend tons of money and I think the bracelet concept is horrible and the fact we went from three sample to 2! Not fair!!
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