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Post in Customer Support
ReemaUS
NEWCOMER II Insider
‎12-20-2017 10:42 AM
‎12-20-2017 10:42 AM

I wanna ask about points, i had 79 when i bought something had 36 value my points became 17 only !!! It supposed would be 117 !!

does anyone have the same situation?!
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MeganBT
ALUM II Insider
‎12-23-2017 04:41 PM
‎12-23-2017 04:41 PM

Re: I wanna ask about points, i had 79 when i bought something had 36 value my points became 17 only !!! It supposed would be 117 !!

Hi @ReemaUS, 

 

I'm so sorry for any confusion and can confirm that because you recently redeemed a 100 point reward, your Beauty Bank balance was reduced to 17 points total. Please PM me if I can help you with anything else. 

 

All my best, 

 

Megan 

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  • ‎12-20-2017 10:42 AM
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