Sephora

Stores & Services
Find a Sephora

Happening at Sephora

View all

Services

From makeovers to personalized skincare consultations

Free Classes

Get inspired, play with products & learn new skills

cancel
Showing results for 
Search instead for 
Did you mean: 
Post in Customer Support
|

I've only got 5 samples for my last 10 orders

and 3 of them are totally different from what I chose and 2 of them are for guys.

Yep, I've actually counted them because Sephora has never sent me 3 samples since last October. and this year they usually sent me no samples. Am I on the 'Don't deserve free samples' list? I'm so frustrated.

RE: I've only got 5 samples for my last 10 orders

They ALWAYS do this !! They’ve done it to me with most of my orders this month. I’m SO frustrated with it. I’ve reached out time and time again.

Re: I've only got 5 samples for my last 10 orders

Hi @AmyhmS,

 

I'm really sorry to hear about this! I'm going to send you a private message to assist you further.

 

Always,
Danee

2 Replies
Conversation Stats
  • 2 replies
  • 75 views
  • 0 Hearts Given
  • 3 Contributors
testing