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Post in Customer Support
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deryan82
NEWCOMER I Insider
‎02-28-2023 09:23 PM
‎02-28-2023 09:23 PM

I need help about refund

Today I used my credit card to buy some E-Gift card. But I receive email that my order was unable to process.

How I can receive my refund ? Please help me. Thanks

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3 Replies
Pausha
NEWCOMER I Rouge
‎12-14-2023 07:57 PM
‎12-14-2023 07:57 PM

Re: I need help about refund

Hello @deryan82 same situation right now. How long did it take for you to receive your refund? 😕

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Pausha
NEWCOMER I Rouge
‎12-14-2023 07:57 PM
‎12-14-2023 07:57 PM

Re: I need help about refund

Hello @deryan82 same situation right now. How long did it take for you to receive your refund? 😕

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keelybt
MOD Rouge
‎03-01-2023 07:11 AM
‎03-01-2023 07:11 AM

Re: I need help about refund

@deryan82 eGifts are processed by Cashstar, so I would recommend contacting them directly by phone at (866) 286-1262 between 8am and 12am (eastern time) or via email at SephoraGiftcardSupport@cashstar.com for further assistance.
 

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3 Replies
Conversation Stats
  • 3 replies
  • ‎02-28-2023 09:23 PM
  • 409 views
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  • 3 Contributors