I’m really upset because I ordered the recently play box and just got it cancelled.

[lidovicky]

Confirmation: ---------- When the Beauty remedy boxes came out I was able to get it when it was only for rouge and now I got an email stating that it’s an unsuccessful authorization. I’ve order so much from Sephora and all of a sudden.. when this box came about I was cancelled on because of an unsuccessful authorization? I feel really cheated on. For one.. I don’t understand how in the world it was unsuccessful I never had a problem ordering from here before and for two I grabbed it a day before it sold out! This is unfair treatment and I’m really upset.

[LaurieBT]

Hi @lidovicky,

I'm very sorry to hear this! Upon review, I can see that you recently spoke with a Beauty Advisor who was able to provide you with more information regarding the Unsuccessful Authorization. Please feel free to send me a private message if you have additional questions or concerns! 

Also, I went ahead and removed the order number from your original post as we do not want to share any personal information in these public groups. Thank you for understanding!

- Laurie

[lidovicky]

I did and you guys didn’t help me at all! I don’t even get ONE playbox at all.