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Post in Customer Support
Anonymous Insider
‎01-05-2018 10:14 PM
‎01-05-2018 10:14 PM

I just got my order and this is what I got

I need to know if you will replace this since it came to me damaged!?

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3 Replies
melissabt
ALUM I Insider
‎01-06-2018 03:37 PM
‎01-06-2018 03:37 PM

Re: I just got my order and this is what I got

Hi riahh142,

 

I am sorry that your palette arrived in that type of condition! I am sending you a message to help.

❤️ Melissa
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SINYGRL
NEWCOMER V Rouge
‎01-06-2018 09:05 AM
‎01-06-2018 09:05 AM

Yup. I've received broken pallettes before and you can re...

Yup. I've received broken pallettes before and you can return or exchange.
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annypoo
FRESH FACE III Rouge
‎01-05-2018 11:33 PM
‎01-05-2018 11:33 PM

RE: I just got my order and this is what I got

You should be able to ship it back and exchange it. If you live nearby a store you can return & exchange in stores, or return in stores and repurchase online if it’s not available in stores.
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  • 3 replies
  • ‎01-05-2018 10:14 PM
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