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Post in Customer Support
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kketevani
NEWCOMER I Insider
‎06-09-2020 02:06 PM
‎06-09-2020 02:06 PM

I got charged twice for my order

Hello, i placed an order online on May 30, 2020 and I was charged twice for my order: once when I placed the order (May 30) and again when the order actually Shipped (June 08). What can i do to fix this and get my money back as soon as possible? i'm feeling so disappointed 😞 hope u can help. waiting for your response, thnx!

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RebeccaBT
ALUM II Insider
‎06-09-2020 02:45 PM
‎06-09-2020 02:45 PM

Re: I got charged twice for my order

Hi @ketevani,

 

I apologize for the confusion. I will send you a PM to further assist you. 

 

Best,

Rebecca

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  • ‎06-09-2020 02:06 PM
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