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Post in Customer Support

I forgot to add samples to order

I created an order on the app on my phone, then jumped to my laptop to look at a few other things and pay but after submitting the order, I realized my samples did not transfer over. is there anyway I can get them added?? There were two things that I reaaally wanted.

Re: I forgot to add samples to order

Hi @mlorenzano

 

I'm so sorry to hear about this! Generally speaking, once your order has been submitted, we are unable to modify the order. 

 

If you're interested in trying a specific product, please visit us in store. A Cast Member will gladly assist you with creating a sample 🙂

 

Bisous, 

 

Sian

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