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I did not receive 3 free samples from online orders? Is it just me?

For the last few orders I placed on sephora.com, I did not receive any 3 samples for any of the orders. Is it just me? 
Maybe it is no longer available for all online orders.. 

Re: I did not receive 3 free samples from online orders? Is it just me?

Hello @ohtasan,

 

So sorry to see this. Can you please send me a private message with your order number so that I can look into his for you?

 

Cheers,

 

Richard

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