Sephora

Stores & Services
Find a Sephora

Happening at Sephora

View all

Services

From makeovers to personalized skincare consultations

Free Classes

Get inspired, play with products & learn new skills

cancel
Showing results for 
Search instead for 
Did you mean: 
Post in Customer Support
|

I cant spend my rewards bazaar.

Hi! Can you help me? I can't use my reward points, it seems like all the products are blocked and I can't add them to the card. Thank you! 

1 Reply

Re: I cant spend my rewards bazaar.

@KaterinK I'm sorry to hear that you are having trouble! Can you please try updating your region from the US to Canada and back to the US? This will typically fix this issue. If you are on our app, you can switch the region by going to your profile and scrolling down to app settings. If you are on a mobile or desktop browser, you should be able to update the region on the basket page 

Re: I cant spend my rewards bazaar.

That's the craziest fix but it totally worked. Thank you!!

Conversation Stats
  • 2 replies
  • 255 views
  • 0 Hearts Given
  • 3 Contributors