I can’t view my e-gift card

[sarahhhhhh207]

I received an e-gift card on Saturday and till now I can’t view it, it always says “We are unable to display the details for this gift card at this time. Please contact customer support at 855-741-1209 for assistance.” Please what should I do?

[keelybt]

@sarahhhhhh207 I'm sorry to hear that! Did you try calling the number listed, so Cashstar can assist you with this?

[sarahhhhhh207]

Yes I did. However, no solution yet

[keelybt]

@sarahhhhhh207 We don't have access to their system, but you can also try emailing them at sephoragiftcardsupport@cashstar.com