Sephora

Stores & Services
Find a Sephora

Happening at Sephora

View all

Services

From makeovers to personalized skincare consultations

Free Classes

Get inspired, play with products & learn new skills

cancel
Showing results for 
Search instead for 
Did you mean: 
Post in Customer Support

I can’t reclaim my rewards

Hi,I’m trying to redeem rewards,the app is not allow me,and I have 800 points and the politics said that o can get the rewards without a purchase.

i did a buy yesterday but it didn’t show me anything,I don’t know what is happening with the app,I have this problem since last month 

Re: I can’t reclaim my rewards

.

Re: I can’t reclaim my rewards

Hi @ddmandujano,

 

My apologies! A $25 purchase is required to redeem rewards if they are less than 750 points. Individual rewards that are 750 points to 100,000 points do not require a purchase. 

 

Best,

Laurie

Conversation Stats
  • 2 replies
  • 445 views
  • 0 Hearts Given
  • 2 Contributors