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Post in Customer Support

I can’t cancel my order

Hello,i ordered the bronzer but I didn’t recognize that i bought a REFIL SIZE.I really dont need it and after 30 min I understand that i did something wrong,them i tried to cancel my order because i had a time but…they wrote that something is wrong,please help i dont need refill size for 41$ 

Re: I can’t cancel my order

@Aylaa1407 I regret that we have a limited time frame in which an order can be cancelled. You are welcome to return this item to us by mail or to your nearest Sephora store. 

Re: I can’t cancel my order

But can i change the address of delivery?

Re: I can’t cancel my order

@Aylaa1407 No, we are not able to modify the address.  If you aren't able to receive it, please send me a private message with your order number or you can contact us by phone at 1-877-737-4672 or through our live chat for assistance> https://www.sephora.com/beauty/customer-service
 

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