I am very disappointed!!!!

[GothMom07]

I asked for my order to be canceled and they still shipped it I’m nothappy I don’t want it that is why I canceled it I can’t get to a Sephora store I’m very mad about this NOT A HAPPY CUSTOMER AT ALL!!!! I WANT MY MONEY BACK UTS BOT MY FAULT THEY SHIPPED IT AFTER I SAID CANCEL IT I AM EXTREMELY PISSED OFF!!!!

[RaquelBT]

Hi @GothMom07,

I sincerely apologize about this! Cancellation requests are not guaranteed and if you're not satisfied with your order, please feel free to return or exchange it. 

Also, I replied to your other private message from yesterday. I'll continue to talk to your there!

Best Regards,

❤️ Raquel