I STILL DON’T KNOW WHAT HAPPENED

[brunaclombardi]

I bought a 2 perfumes, not once, but FOUR times and the Sephora website keeps canceling the order. I already called the credit card service and they told me that the problem wasn’t with them, because the order was approved by the card, but you guys canceled it. I’m so pissed, nobody tells me why, please let me know what happened

[JamilaBT]

Hi there. So sorry about this @brunaclombardi. Can you please message me your order numbers?

xo, jamila

[brunaclombardi]

I placed several. I placed all of those because the order kept going wrong.

[brunaclombardi]

i want an answer!!

[MeganBT]

Hi @brunaclombardi, 

I will send you a private message to help. 

All my best, 

Megan