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Post in Customer Support

How would I go about returning items?

I have two items from separate orders that I'd like to return, and I have no idea where to start

Re: How would I go about returning items?

Hi @SmallSnail,

 

If you'd like to return items from your online orders in stores, you're able to do so within 60 days (30 in Canada) within the original purchase date along with proof of purchase. All of our store returns are at our store's discretion so I recommend contacting your local store directly about this so they can best assist. 

 

You're also able to return by mail! Please click this link here for more information regarding our Return Policy and steps to return by mail > https://www.sephora.com/returns-exchanges. Thank you. 🙂

 

Best Regards,

 

❤️ Raquel

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