How to use my giftcard credit?

[JoaMWer]

I received two Sephora giftcards for Christmas and I redeemed them on the website. It's now March and I was going to use that money for a purchase but the credit doesn't come up when I go to make the purchase. I can't re-enter the giftcard numbers because I already entered that info way back in Dec. Is there a way for me to view how much credit I have and use it at checkout?

[keelybt]

@JoaMWer You would need to enter the full gift card number and pin at checkout to apply the gift card to your order. 

[JoaMWer]

I threw the giftcards away because I already entered that information back in December when I received them. Do you mean to say my credit is just sitting in limbo on my account and I can't use it?

[LaurieBT]

Hi @JoaMWer,

I'm happy to take a look in more detail and I'll send you a message.

Best,

Laurie