How to remove Color IQ matches?

[IwantPizza]

Hi everyone!

I was wondering if there is any way to reset your Color IQ matches. I cannot delete any, or add any new matches without getting an error. Has anyone had any luck? I don't see an option to delete anywhere. I can even override my current match. 

[iluvtacos]

Hello, i keep trying to change my wrong color iq match and i keep getting this error message has this been solved.

[DaneeBT]

@iluvtacos I'm sending you a PM to request for more information!

[LaurieBT]

Hi @IwantPizza,

I'm happy to look into this further! I'll send you a message shortly.

Best,

Laurie 

[daphneydd]

Hello there,

I’m also am having the same issue. The Color IQ I was giving is way to dark for me. I went back to try another shade. Is it possible? Please and thank you.