How to add sephora bday gift to online order

[Prisephora]

Hello customer team

Can someone please help how to add my bday gift for 2021 with online order?

Thanks in advance 

[em2403]

@Prisephora When you view your cart, there is an dropdown option that lets you choose your birthday gift!

[JaneanBT]

Hi @Prisephora,

You can claim your birthday gift any time during your birth month. To claim your gift in store, simply provide your Beauty Insider account information at the cash wrap and a Beauty Advisor will be happy to help you. To redeem your gift online, you must make a merchandise purchase and add the gift to your basket during the checkout process. Just make sure you are logged into your account before viewing your basket. Then, click "Redeem Your Rewards" found above the merchandise list to add the gift of your choice. If you run into any trouble redeeming your gift, please contact us at 1-877-SEPHORA prior to completing your order so we can add the gift and complete your order.

Best Wishes,

Janean

[Mightymakeup]

So, if our birthday month has passed, we miss our chance at a birthday gift?

[keelybt]

@Mightymakeup Your birthday gift is available during your birth month and within 2 weeks of your birthday. If you miss that time frame, you would need to contact us for assistance redeeming it. 

[Mightymakeup]

Okay, will do. Thank you!