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Post in Customer Support
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MamaEzerae
NEWCOMER I
‎05-02-2020 08:13 AM
‎05-02-2020 08:13 AM

How long does it take to get a E-gift card?

I was sent a $500 e gift card but never got it in my email. That was friday and now it is saturday and still nothing when everyone says their cards were immediate.
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DaneeBT
MOD
‎05-02-2020 11:56 AM
‎05-02-2020 11:56 AM

Re: How long does it take to get a E-gift card?

Hi @MamaEzerae,

 

I'm sorry to hear you have not yet received an email for your eGift Card! All eGift card purchases are made with our third party, CashStar. For further assistance please reach out to them directly. They can be contacted via phone at (866) 286-1262 between 8am and 12am (eastern time) or via email at SephoraGiftcardSupport@cashstar.com. Thank you!

 

Always,

Danee

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