Sephora

Stores & Services
Find a Sephora

Happening at Sephora

View all

Services

From makeovers to personalized skincare consultations

Free Classes

Get inspired, play with products & learn new skills

cancel
Showing results for 
Search instead for 
Did you mean: 
Post in Customer Support
|

How do I get curb side pick up?

Help!!!  I’m trying to order online and pick up an order in Toronto.   The app is awful.  Not directing me to a store      I want curb side pick up.  How does it work???  Thanks. šŸ‡ØšŸ‡¦šŸ‡ØšŸ‡¦šŸ‡ØšŸ‡¦šŸ‡ØšŸ‡¦  

1 Reply

Re: How do I get curb side pick up?

Hi @Juliette007,

 

On each individual product page, please click on the Reserve & Pick Up button, then choose your local Sephora store. If the item is in-stock at that store, you will have the option to add it to your basket for curbside pick up. If it's not in-stock at the store, the page would indicate that and you wouldn't be able to add it to your basket for curbside. Once you've successfully added all the items you'd like to reserve to your Basket, you would then go to your basket and click "View Items & Reserve." Payment will be collected at the store. Hope this helps!

 

Always,

Danee

Conversation Stats
  • 1 reply
  • 411 views
  • 1 Hearts Given
  • 2 Contributors