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Post in Customer Support
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Holiday Hooray 2018

 

Holiday Hooray Thread Image.jpg

 

Fill your basket and start shopping because our 2018 Holiday Hooray promotion is here. All you need to do is make a qualifying minimum purchase of $75 to get $15, $20 or $25 off your total when you shop. As always, Rouge members get first access. 

 

Got questions? Check out our FAQs:

 

What is the Beauty Insider Holiday Hooray promotion?

Beauty Insider Holiday Hooray is a holiday promotion, available for one-time use, offering Insider members $15 off of any purchase of $75 or more, VIB members $20 off of any purchase of $75 or more, and Rouge members $25 off of any purchase of $75 or more. It’s our way of saying thank you to our Beauty Insider members for a beautiful year. This offer is available in-store or online.

 

When can I use my Holiday Hooray?

  • Rouge: Thursday, 11/29 – Wednesday, 12/12
  • VIB: Friday, 11/30 – Wednesday, 12/12
  • Insiders: Friday, 11/30 – Tuesday, 12/11

What’s my code to shop?

Insider, VIB and Rouge can redeem using code 2018HOORAY.

 

How do I get my offer if I’m a Beauty Insider member but haven’t received my Holiday Hooray card yet?

The offer will be emailed to Insider, VIB, and Rouge members starting November 28. If you have not received your email by December 1st (11/30 for Rouge), please check your email's spam folder. You can also call us at 1-877-737-4672 to verify your account status.

 

How do I redeem my Holiday Hooray card on Sephora.com?

  • Log in to your account on Sephora.com
  • Shop until your heart’s content, then click checkout
  • From the checkout page, enter promo code 2018HOORAY in the promo code box and click apply
  • Click continue in the lower right hand corner of the payment area. You will see the Holiday Hooray card amount deducted from your order total on the right hand side of the page

 

Can I add my Holiday Hooray card to my Mobile Wallet?

Yes! You have the option to add your card to your Mobile Wallet from your Holiday Hooray email. Don’t forget: You must be opted into our emails to receive your Holiday Hooray email.

 

When does my Holiday Hooray card expire?

  • The Insider Holiday Hooray card for $15 off is good on all purchases from Friday, 11/30 – Tuesday, 12/11
  • The VIB Holiday Hooray card for $20 off is good on all purchases from Friday, 11/30 – Wednesday, 12/12 (that’s one extra day to shop!)
  • The Rouge Holiday Hooray card for $25 off is good on all purchases from Thursday, 11/29 – Wednesday, 12/12 (that’s two extra days to shop!)

 

Can I use my Holiday Hooray card to shop online and in stores?

Yep. Your Holiday Hooray card can be redeemed one time either online or in store.

 

Can I combine my Holiday Hooray card with a regular gift card?

Yes, you can use your Holiday Hooray card as well as your gift card in the same purchase.

 

Can I use more than one Holiday Hooray card?

Sorry, this offer is one-time use per client and Holiday Hooray cards are non-transferrable.

 

Can I split up my Holiday Hooray reward into two transactions?

No, the entire Holiday Hooray card value must be used in one transaction.

 

Can I use my Holiday Hooray card more than once?

No, your Holiday Hooray card is a one-time-use-only offer valid for one shopping transaction at any U.S. and Canadian Sephora store, online, or Sephora Inside JCPenney only.

 

Can I combine my Holiday Hooray card with another promotional discount?

No, your Holiday Hooray card may not be combined with any other promotional discounts.

 

Is there a minimum I need to spend with my Holiday Hooray card?

Yes, your Holiday Hooray card can only be redeemed with a merchandise purchase of $75 or higher.

 

Will I get Beauty Insider points for items I purchase with my Holiday Hooray card?

Yes, you’ll earn Beauty Insider points for the total amount you spend. Let’s say, for example, you’re an Insider and add $100 worth of qualifying merchandise to your basket. Your merchandise subtotal will be $85 after you apply your Holiday Hooray, so you’ll receive 85 points for the transaction.

 

Is the Holiday Hooray card available in Sephora inside JCPenney?

Yes! Your Holiday Hooray may be redeemed at Sephora Inside JCPenney locations, just not on jcpenney.com.

 

Will my Holiday Hooray card work in Canada?         

Yes! Your Holiday Hooray card may be redeemed in Canada. Redeem online using the promo code 2018HOORAY or in stores when you present your email or mailer at checkout.

 

How do I redeem my Holiday Hooray card at Canadian checkout?

The same way as in the US (see above for pointers!)

 

Can I sign up for Beauty Insider now and still get a Holiday Hooray card?

Yep! New members will receive the Insider offer of $15 off $75 on their first purchase as a Beauty Insider member.

Join Beauty Insider here> https://www.sephora.com/profile/beautyInsider/

 

If I moved up a tier, can I get that tier’s discount?

Yes, your Holiday Hooray card barcode and promo code will automatically apply the offer associated with your current tier at the time of your purchase. Sephora inside JCPenney stores will apply the correct offer after verifying your tier status. Please call us at 1-877-737-4672 so a representative can verify your tier status. 

 

What if I received the wrong tier discount in email or direct mail?

Please refer to the answer above. Please call us at 1-877-737-4672 so a representative can verify your account status. 

 

Are there any exclusions?

Clients are limited to the purchase of three (3) Drunk Elephant and three (3) Tatcha products per transaction during this promotion. Select Supersonic Dyson products included, all other Dyson branded items are excluded. Not valid on purchases of customizable sets online, in-store services, or through Sephora’s Customer Service. Not valid on Google products. Not valid on previous purchases, purchases of gift cards or eGift cards, FLASH, PLAY! by Sephora, packaging, applicable taxes or shipping & handling charges. Cannot be combined with any other offers or Rouge Rewards. Not valid on orders shipping outside the U.S. or Canada.  Sephora and JCPenney employees are not eligible for this offer.

RE: Holiday Hooray 2018

Same here 😳, tried everything

Re: Holiday Hooray 2018

Not working for me... says "Sorry, the promotion you have entered has expired or has run out of inventory. Please select another promotion code."

Re: Holiday Hooray 2018

It's not working for me either. So frustrating!

Re: Holiday Hooray 2018

Emailed customer service about the code not working. Nothing in my basket is in the exclusions listed. I don't understand why this isn't working.

Re: Holiday Hooray 2018

Hi @StephanieM20,

 

So sorry about the wait! The code has been working for about an hour now! I hope you were able to take advantage of this great offer. Feel free to PM myself or another mod with any additional questions!

 

Best,

Rebecca 

RE: Re: Holiday Hooray 2018

Same! It’s so annoying

Re: Holiday Hooray 2018

Mine is not working either 

Re: Holiday Hooray 2018

Not working for me either.

Re: Holiday Hooray 2018

Hi @iHeartHorror,

 

So sorry about the wait! The code has been working for about an hour now! I hope you were able to take advantage of this great offer. Feel free to PM myself or another mod with any additional questions!

 

Best,

Rebecca 

RE: Holiday Hooray 2018

I also am unable to use the code and I am VIB rouge and my purchase exceeds 75 please fix this!

Re: RE: Holiday Hooray 2018

I'm having the same problem

Re: RE: Holiday Hooray 2018

Spoiler
Same...if it isn’t fixed soon then it will run into a larger pool getting access and items I want running out. What is the point of early access if it doesn’t work. Maybe it’s a sign for me to spend less money at Sephora.

Re: Holiday Hooray 2018

When I try to use the code it says it's already expired.. it's 11/29 morning and I'm Rouge status 😞

Re: Holiday Hooray 2018

Hi @mimiyukii,

 

So sorry about the wait! The code has been working for about an hour now! I hope you were able to take advantage of this great offer. Feel free to PM myself or another mod with any additional questions!

 

Best,

Rebecca 

Re: Holiday Hooray 2018

Same!

RE: Re: Holiday Hooray 2018

Same!!

RE: Re: Holiday Hooray 2018

Same- so annoying

Re: Holiday Hooray 2018

I couldn’t use it either, and I am a Rouge customer. It is frustrating.

Re: Holiday Hooray 2018

Hi @joyceniuniu,

 

I am so sorry about the wait! The code has been working for about an hour now! I hope you were able to take advantage of this great offer. Feel free to PM myself or another mod with any additional questions!

 

Best,

Rebecca 

Re: Holiday Hooray 2018

Same. Grrrrr.

Re: Holiday Hooray 2018

It is live. I already made my purchase. Can’t wait for it to arrive!!!

82 Replies
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