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Post in Customer Support
Arshij
WINDOW SHOPPER I Rouge
‎01-02-2017 08:39 AM
‎01-02-2017 08:39 AM

Hi, ive not received order confirmation mail

Hi there I just placed my order online the amount has been debited from my credit card and in the orders it says the order has been placed but I've not received the confirmation mail yet. please can someone help me out

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1 Reply
ZannaBT
ALUM II Insider
‎01-03-2017 05:00 PM
‎01-03-2017 05:00 PM

Re: Hi, ive not received order confirmation mail

Hi Arshij,

 

Sorry about that! Our site was temporarily down for maintenance which could have been the reason for the delayed confirmation email. If you still have not received an email, please shoot me a PM and I'd be happy to look into this for you. Thanks! 

Stay Fabulous,
Zanna
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  • ‎01-02-2017 08:39 AM
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