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Post in Customer Support
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Kinzaaaaa
NEWCOMER I Rouge
‎01-06-2023 09:44 PM
‎01-06-2023 09:44 PM

Help

hey so i ordered something and i used a gift card but i cancelled my order is there a way that i get my money back.

Thank you 

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DaneeBT
MOD Rouge
‎01-07-2023 07:42 AM
‎01-07-2023 07:42 AM

Re: Help

Hi @Kinzaaaaa

 

If your order was cancelled, the funds should've automatically been restored to your gift card. If they were not restored, please send me a private message with your order number so I can further assist. Thanks!


Regards,

Danee

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CookieGirl1
BIC Ambassador Insider
‎01-06-2023 10:02 PM
‎01-06-2023 10:02 PM

Re: Help

@Kinzaaaaa have you actually checked your GC balance to see if the funds were returned to it?

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  • ‎01-06-2023 09:44 PM
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