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Post in Customer Support
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Anonymous Insider
‎12-20-2018 09:59 AM
‎12-20-2018 09:59 AM

Help! Unsuccessful Authorization

I recently placed an order online, but now the order status “Unsuccessful Authorization”. (The order status was “In Progress”) I talked to my bank representatives they told me the transaction has approved successfully. As well as we confirmed ALL the billing information is correct (including billing address, date and cvn, etc.) Could someone please help me with this problem?

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RebeccaBT
ALUM II Insider
‎12-20-2018 10:28 AM
‎12-20-2018 10:28 AM

Re: Help! Unsuccessful Authorization

Hi @Anonymous,

 

I will send you a PM to assist you. Thank you!

 

Best,
Rebecca

Sephora Facebook Team 

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  • 1 reply
  • ‎12-20-2018 09:59 AM
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