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Post in Customer Support

Help!!! Price & samples

So I bought the Becca Apre face palette & the Marc Jacobs Snake Charmer set, and a week later they went on sale even cheaper. Is there any way I can get a price adjustment? Is bringing the products into a store the best way? The only problem in doing so is I haven't received my Becca face palette yet (due to it being resent since I didn't receive it). Please help!! Plus I just noticed today the Becca Apre face palette went back to regular price now. Will I still be able to get the price adjustment for that or not? No one has contacted me...

 

I also have NOT been receiving my samples either! I've contacted your help desk but have not received any emails back, only a generic email that does NOT help me at all.

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