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Post in Customer Support
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Help! Missing item from my shipment!

I ordered 5 items and only 4 arrived in my shipment, however, the invoice says 5 were shipped but I'm missing an amorepacific serum. I'm frustrated and disappointed! Can someone please correct this?! I just started ordering online and I'm NOT impressed. Amorepacific is too expensive to have it not show up. Please help me get my serum!

Re: Help! Missing item from my shipment!

Hi @JennaMaggie,

 

I'm sorry to hear your AmorePacific item was missing from your package! I'll send you a PM in just a moment to assist you further.

 

Always,

Danee

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