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Post in Customer Support
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Having Trouble With The App

I am having multiple issues using the app. I uninstall & reinstalled to see if that would help without luck. I cannot add or view any item. It does not show my correct point balance either. It says 128 points yet allows me to take my 500 pt 10 dollars off. Is anyone else having issues with the app?

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Re: Having Trouble With The App

Hi @TheBrownBunny,

 

Thank you for sharing this with us! I apologize for the inconvenience. Our teams are currently working to resolve this issue, and we appreciate your patience.

 

Best regards,

Laurie

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