Sephora

Stores & Services
Find a Sephora

Happening at Sephora

View all

Services

From makeovers to personalized skincare consultations

Free Classes

Get inspired, play with products & learn new skills

Community

Community

Community Home

Ask questions, join challenges, and get recommendations from people like you

Groups

Discover topics tailored to your beauty interests

Gallery

Add your photos and get inspired by fellow beauty lovers

close
Sign In
Sign Out
Close

Shop

Close
Start a Conversation
Upload to Gallery
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Post in Customer Support
|
raquel31
NEWCOMER II Vib
‎01-19-2018 10:08 AM
‎01-19-2018 10:08 AM

Hardly any 'bubble wrap' in shipment box!!

I received my order yesterday and it came with 1 piece of filling paper to protect my items. Thankfully only one shadow got a little bit broken. It was a bigger size box too. It would be nice if these expensive items could be more protected! Also, I received the wrong sample I wanted, but that's minor.
0
Reply
1 Reply
RichardBT
ALUM II Insider
‎01-19-2018 02:38 PM
‎01-19-2018 02:38 PM

Re: Hardly any 'bubble wrap' in shipment box!!

Hey @raquel31,

 

Sorry to see this! Can you please send me a PM with your order number so that I can look into this further?

 

Cheers,

 

Richard

0
Reply
1 Reply
Conversation Stats
  • 1 reply
  • ‎01-19-2018 10:08 AM
  • 153 views
  • 0 Hearts Given
  • 2 Contributors