Sephora

Stores & Services
Find a Sephora

Happening at Sephora

View all

Services

From makeovers to personalized skincare consultations

Free Classes

Get inspired, play with products & learn new skills

cancel
Showing results for 
Search instead for 
Did you mean: 
Post in Customer Support
|

Hais labs foundation pump broke

  1. Hi i dont know if this is the right place but my haus labs foundation pump broke and the part where it comes out broke. would there be any way i could replace just the cap part?

Re: Hais labs foundation pump broke

@adriana110101, I'm sorry that we're unable to replace a specific piece of the foundation. However, if there are any issues your item, you are welcome to make a return or exchange with the receipt or your Beauty Insider account information. If you return within 30 days of purchase, you will receive a refund to your original form of payment. If your return is made 31-60 days after the purchase, you can do an exchange or get a merchandise credit in store. All of the details are outlined here if you'd like more information: https://www.sephora.com/beauty/returns-exchanges 

1 Reply
Conversation Stats
  • 1 reply
  • 604 views
  • 0 Hearts Given
  • 2 Contributors