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Post in Customer Support
Miranda1986
NEWCOMER II Rouge
‎11-22-2017 07:54 AM
‎11-22-2017 07:54 AM

HOW DO I CANCEL AN ORDER??

I've been waiting OVER TWO WEEKS for an order to actually ship out and be charged. I no longer want this (nor do I want to ever shop at Sephora, again!). How do I cancel my order??

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1 Reply
MaliBT
ALUM II Rouge
‎11-30-2017 02:41 PM
‎11-30-2017 02:41 PM

Re: HOW DO I CANCEL AN ORDER??

Hi @Miranda1986, 

 

We apologize for any inconvenience caused with your order. Per the messaging on the site, orders were delayed due to the last promotion. We are not able to cancel or modify orders once placed. I'll send you a private message with additional information. 

 

Best, 

Mali

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  • 1 reply
  • ‎11-22-2017 07:54 AM
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