Sephora

Stores & Services
Find a Sephora

Happening at Sephora

View all

Services

From makeovers to personalized skincare consultations

Free Classes

Get inspired, play with products & learn new skills

cancel
Showing results for 
Search instead for 
Did you mean: 
Post in Customer Support
|
Anonymous Insider

HELP!!

i ordered and order on line a few days ago, it just arrived to my house.  I ordered a huda eyeshadow, an anistasia glow kit, and a dip brow.  the dip brow is missing from my order and the glow kit is broken....what should i do?

Re: HELP!!

Hi @Anonymous,

 

I will send you a private message so that I can help with this. 

 

Best Wishes,

 

Janean

check the receipt to make sure that they didn't sell out...

check the receipt to make sure that they didn't sell out and refunded your money. that has happened to me. and the palette you should return it since it was defective. you might need to contact customer service first though.
Conversation Stats
  • 2 replies
  • 251 views
  • 0 Hearts Given
  • 3 Contributors