[HELP] Lasership: Lost My Package

[Dani717]

Lasership claims they delivered my package at 3:33pm today and that it was left in a lobby. Here's the thing - THERE IS NO LOBBY in my building. Furthermore, there is only a small area for mailboxes (not a lobby) that has a giant metal sign that says "All couriers must deliver to front doors." Of course I checked my front door and mailbox area anyway, but sure enough, my package is no where to be seen. 
 

Is there something that can be done about this? 

Thank you!

[LaurieBT]

Hi @Dani717,

I am sorry for your order experience! I'll take a look further and I'll send you a private message to help. Please note, the screenshot was removed from your post for security purposes as it contains your tracking number. Thank you!

Warm regards,

Laurie