HELP! How to return item by mail?

[denn2626]

I recieved my items in 1 box for different orders. I wanted to return some of the items... Should i pack them in a single box or different box for different orders? but i only have 1 return form 😰 please help! thanks

[RaquelBT]

Hi @denn2626,

You can return online orders by mail using a free return label here: www.sephora.com/returnlabel. Please note, it takes up to two weeks to process returns by mail once we receive it. Also, please feel free to return your items at your local Sephora store. For information regarding our return policy, please click this link here > https://www.sephora.com/returns-exchanges. If you have any questions, you can private message me! 🙂

Best Regards,

❤️ Raquel