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Post in Customer Support
GoldGoddesa
NEWCOMER I Vib
‎11-16-2017 12:35 AM
‎11-16-2017 12:35 AM

Got two charges after two error messages!!!

I went online to place my order for VIB sale and when I pressed PLACE ORDER an error messaged popped up saying order cannot be processed... I checked my card and pressed PLACE ORDER again and got the same message. Within seconds my CC notified that I had two transactions post to my account but no order is placed when I look on my Sephora account!!!! PLEASE HELP!!!!

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ZakiyaBT
ALUM II Insider
‎11-21-2017 10:26 AM
‎11-21-2017 10:26 AM

Re: Got two charges after two error messages!!!

Hi @GoldGoddesa,

 

I am sorry to hear this! I will send you a PM to further assist you.

 

Best,

Zakiya

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  • 1 reply
  • ‎11-16-2017 12:35 AM
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