Goodbye

[Kat138]

Massive fail. I’ve been a Rouge member for years, but today was the last straw. I ordered items at 10 AM for Same-Day delivery. You dumped the items hours later—after it was too late for me to get them anywhere else—yet they are STILL showing as "In Stock" on your site right now.Thanks for lying about your inventory and ruining my entire night. You just lost a loyal customer for good. #Sephora #CustomerServiceFail #FalseAdvertising

[keelybt]

@Kat138 I'm sorry to hear about this experience.  For further assistance, please send me a private message with your order number or you can contact us by phone at 1-877-737-4672 or through our live chat> https://www.sephora.com/beauty/customer-service