Giftcards

[TDeeW]

Spoiler

Giftcard fraud Internal 

I received a gift card for my birthday from my sister and I went to go use the gift card and it had a line to the mag stripe and the last three numbers of the gift card was missing. And I also did my research and seeing all the people that’s been having the same issue. I do think that there is some type of fraud going on within the manufacturer of the gift cards and it needs to be looked into. I can’t event use my giftcard and no one was able to help me. Sucky 

[TraRen]

I just experienced this with a giftcard I received on 2/16. I am amazed to see all of the similar issues with their giftcards, something needs to be done!! I'm going to report to my local news!

[TyleehaBT]

@TDeeW I'm sorry to hear this! It looks like your private messages are turned off, and you can adjust your preferences in your Community settings (on the browser only, not the app). If you would like to send me a private message with more information, I'll look into this. Alternatively, you may contact our live chat at https://www.sephora.com/beauty/contact-us or call 1-877-SEPHORA (1-877-737-4672). If the chat is unavailable, please keep the page open until the next agent becomes available. Thank you!