Gift card with 6 digit pin, couldn't use it at store either.

[Salem420]

I see many people having issues with gift cards with 6 digit pin. I see the answers are to go use them at the store. I could not use it at the store, either. Now what? Why is this happening to so many people? 

[LaurieBT]

@Salem420, I'm sorry to hear this! It looks like your private messages are turned off, and you can adjust your preferences in your Community settings (on the browser only, not the app). If you would like to send me a private message with more information, I'll look into this. Alternatively, you may contact our live chat at https://www.sephora.com/beauty/contact-us or call 1-877-SEPHORA (1-877-737-4672). If the chat is unavailable, please keep the page open until the next agent becomes available. Thank you!