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Post in Customer Support
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Gift card number scratched off

Hi there,

 

I received  a gift card recently and am trying to apply it to an online purchase. When I pulled the back off the reveal the gift card number, it peeled off the last four digits. Is there any way to remedy this?

 

 Thanks,

Melissa 

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Re: Gift card number scratched off

@mcibelli, I received your message but I'm unable to respond as your messages are turned off. I just sent you an email with more information. Thank you!

 

Best,

Laurie

Re: Gift card number scratched off

Hi @mcibelli,

 

I'm sorry to hear this and I'm happy to see if we're able to assist. However, it looks like your private messages are currently turned off. If you'd like to send me a private message with more details, I'll be happy to look into this. Alternatively, you may contact our live chat at https://www.sephora.com/beauty/contact-us or call 1-877-SEPHORA (1-877-737-4672). If the chat is unavailable, please keep the page open until the next agent becomes available.

 

Best regards,

Laurie   

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