Sephora

Stores & Services
Find a Sephora

Happening at Sephora

View all

Services

From makeovers to personalized skincare consultations

Free Classes

Get inspired, play with products & learn new skills

cancel
Showing results for 
Search instead for 
Did you mean: 
Post in Customer Support

Gift card not legible

Received a gift card still in package perfectly. When I scratched off the back, part of the gift card number is not legible. I can read the PIN number perfectly but the end numbers of the gift card cannot be made out. Please help. I can provide photos and any other information necessary. Thank you.

Re: Gift card not legible

@BreeMariel I'm sorry to hear that! We wouldn't be able to look up the gift card without the first 12 digits of the gift card number. If you have a receipt with this information, please send me a private message with that information. Alternatively, I would recommend checking with the retailer who issued the gift card. 

Conversation Stats
  • 1 reply
  • 86 views
  • 0 Hearts Given
  • 2 Contributors