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Post in Customer Support
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chloevuicic
NEWCOMER I Rouge
‎03-28-2018 01:21 PM
‎03-28-2018 01:21 PM

Gift card issue

I recently got a 50$ gift card as a present and when I went to pay, it said there was 0$ on it even though I never used it... does anyone know what I can do?
Reply
1 Reply
MaliBT
ALUM II Rouge
‎03-28-2018 04:39 PM
‎03-28-2018 04:39 PM

Re: Gift card issue

Hi @chloevuicic,

 

It sounds like you are shopping on the Canadian site but someone accidentally sent you a US Gift Card to use. I'll send you a private message to further assist you. 😉

 

Best, 

Mali

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  • 1 reply
  • ‎03-28-2018 01:21 PM
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