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Post in Customer Support
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Gift card fraud

I’ve seen several members of the beauty community complain that they had funds from a gift card stolen. It seems all of us made the mistake of storing our Sephora gift card info on our Sephora profile because someone has hacked their system. Sephora, are you going to make this right? I only had $50, and after taking more than an hour browsing in the store and taking time to pick out two items that I could buy with my Sephora gift card, I was humiliated and embarrassed when I got to the register after waiting in a very busy line to be told my gift card had no funds. I had to tell the employee that I could not afford the two products I picked out and I left the store feeling extremely disappointed and upset. Please make this right. 

Re: Gift card fraud

Hi @PickyTree I'm so sorry to hear about this. I will send you a PM to request for more information. 

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