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Post in Customer Support
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Gift card balance disappeared

I purchased a Sephora $50 gift card, and used it for a $27 order at mid of July, but when I try to use the remaining balance today, it shows the card has zero balance… What should I do now?Has anyone has any luck getting their balance back? I am beyond frustrated. 

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Re: Gift card balance disappeared

Hi @MartinaSun,

 

Oh no! I'm going to send you a PM to further assist.

 

Always,
Danee

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