Gift card $0 balance

[Dizzynay]

I was given a gift card for my graduation for $50. I went to sephora to use it. They said $0 balance. I never scratched the numbers off. I peeled off the card number and pin. There is only 15 digits and 6 for pin. Please help.

[keelybt]

@Dizzynay I'm sorry to hear that!  It looks like your private messages are currently turned off. Please send me a private message with the gift card number or you can contact us by phone at 1-877-737-4672 or through our live chat for assistance> https://www.sephora.com/beauty/customer-service