Gift Return/Exchange

[ddeevvyynn]

Hello! 

I received a skin tint as a gift, however it was in an incorrect shade. I have a photo of the receipt, in this exchange can I receive store credit to my account, or just exchange it for another shade?  

[keelybt]

@ddeevvyynn If you are returning to the store, you should be able to exchange it or have the return processed to a merchandise credit, as long as it is within our return time frame. 

[peekanpie]

What is return time frame

[keelybt]

@peekanpie Items can be returned within 30 days for a refund, or within 60 days for store credit. For our full return policy please visit > https://www.sephora.com/beauty/returns-exchanges