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Post in Customer Support
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GIFT CARD BALANCE IS GONE

Hello I would want to talk about my gift card balance of my Sephora card. so I was given a gift card for Christmas of a balance of $150. I spent that on two items which was the Dior lip oil and the KAYALI sparkling lychee mini sized perfume meaning that I spent $54 on one item and $39 another item and with this information The total came about $100 maybe just a little bit under and I know that I have at least a remaining of $30-$40 on that Sephora card balance. Now I’m checking my Sephora card balance and I’m seeing that there’s only six dollars left did my balance because I know damn well I wasnt charged for anything. after I purchased those two items I never touched that Sephora card until I checked this balance. please Sephora, I don’t know what you guys are doing. I don’t know why so many people have this problem but I would like my balance back of at least $40.

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Re: GIFT CARD BALANCE IS GONE

Hi @simphiwe123 oh no! I'm sending you a PM.

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