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Post in Customer Support

Frustrated.

I try to review things on a regular basis and they rarely go through. usually by my 3rd attempt I get lucky... but after trying to review kat von d's new eyeshadow palette 3 different times today.. I give up. I have tried updating the app, restarting my phone, closing all other apps, retsrating the app... I'm just.. out of ideas. I can't get to a computer at the moment and I shouldn't need to for a simple review. Does anyone else know any tricks to get reviews to post that I havent thought of? Maybe I'll cross my fingers and give it one more try.

Re: Frustrated.

Hi @xSinnocent,

 

I'm sorry to hear this! When I clicked your profile, I was able to see the review that you posted for the Kat Von D 10th Anniversary Eyeshadow Palette. Please let us know if this error occurs when you try to post a review on our mobile site as well. Thank you. 🙂

 

Best Regards,


❤️ Raquel

 

yeah... apparently now 4th time's the charm.. lol. at lea...

yeah... apparently now 4th time's the charm.. lol. at least i don't seem to have trouble with other types of posts. i have only tried it from the app... i'll have to try the mobile website next time.
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