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Post in Customer Support
pilosopotanya
NEWCOMER I Insider
‎01-02-2018 01:17 PM
‎01-02-2018 01:17 PM

Frozen items

My latest order (liquid highlighters, moisturizer creams) were frozen when I opened the box due to weather conditions. I cannot ship for return due to the damp packaging. What can I do to get a replacement shipped? The package also did not come with the three samples as indicated. No response from customer service email yet.

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  • ‎01-02-2018 01:17 PM
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