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Post in Customer Support
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LaiK
NEWCOMER I Vib
‎02-08-2018 02:44 PM
‎02-08-2018 02:44 PM

Free samples missing

Hi, I placed an order on Monday which arrived today without any of the samples I selected (or any samples at all). I did receive my OLEHENRIKSEN Night Transformation Gel though. 

 

Is there any way that I can get the samples I requested? 

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RaquelBT
ALUM II Insider
‎02-08-2018 04:29 PM
‎02-08-2018 04:29 PM

Re: Free samples missing

Hi @LaiK,

 

I'm sorry to hear you're missing samples! We're currently aware of our samples issue and we hope to resolve it soon. I'll be sending you a private message shortly to assist. 🙂

 

Best Regards,

 

❤️ Raquel 

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  • 1 reply
  • ‎02-08-2018 02:44 PM
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